Online reputation management Category leader
NiceJob
Review requests, widgets and social sharing for service businesses
Key features
- Review requests
- Review widgets
Online reputation management Category leader
Birdeye
Reviews, listings and customer messaging for multi-location businesses
Visit Birdeye
Birdeye brings reviews, listings, social, surveys and competitor comparisons into one platform for businesses with one or many locations. Its AI agents draft review requests and replies, which can post automatically or wait for approval. Pricing is quoted by location count.
Key Online reputation management features
- Review requests
- Review monitoring
- Response management
- Listing management
- Review widgets (not listed)
- Reputation reporting
Also includes
- Multi-location
- AI reply suggestions
- Social posting
- Competitor tracking
- Surveys
- Webchat
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Online reputation management Category leader
Podium
Texting inbox with review requests, webchat and payments
Key features
- Review requests
- Review monitoring
- Response management
- Reputation reporting
Online reputation management Rising
Reply Champion
AI drafts replies to Google reviews, with approval rules
Key features
- Review requests
- Response management
- Review widgets
- Reputation reporting