Remote access & support Category leader
AnyDesk
Remote desktop software for individuals, teams and enterprises
Key features
- Unattended access
Remote access & support Rising
Level
Remote monitoring and management with browser-based remote control
Visit Level
Level is device management software with remote control from the browser, scripting, patching and automations. Pricing is free for the first 10 devices, then per device per month with no annual commitment.
Key Remote access & support features
- Unattended access (not listed)
- Attended support sessions (not listed)
- Cross-platform control (not listed)
- Session recording (not listed)
- Technician permissions
- Multi-factor authentication
Also includes
- Session audit logs
- Device grouping
- Browser-based connection
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Remote access & support Rising
RustDesk
Open-source remote desktop you can self-host
Key features
- Technician permissions
- Multi-factor authentication
Remote access & support Category leader
Splashtop
Remote access and remote support for individuals, IT teams and MSPs
Key features
- Unattended access
- Attended support sessions
- Cross-platform control
- Session recording
- Technician permissions
- Multi-factor authentication