Live chat Rising
Chatway
Live chat widget with free plan, apps and an AI support agent
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
Live chat Category leader
LiveChat
Live chat and AI agent software for support and sales teams
Visit LiveChat
LiveChat is a per-agent live chat platform with a website widget, a shared inbox for chats and tickets, and an AI Agent that answers common questions from a knowledge base. It includes visitor tracking, canned responses, campaigns, reports, and a marketplace of 200+ apps.
Key Live chat features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Offline messages
- Chat transcripts
Also includes
- Proactive chat triggers
- Pre-chat forms
- File sharing
- Customer ratings
- Multilingual
- Custom branding
- Reporting
- Social channels
- CRM integration
- Agent monitoring
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Live chat
Crisp
Live chat and shared inbox for small teams
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Chat transcripts
Live chat Category leader
Olark
Live chat with an optional AI website agent
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Offline messages
- Chat transcripts