Remote monitoring & management (RMM) Category leader
Atera
RMM with built-in remote access, patching and scripting, priced per technician
Key features
- Device monitoring and alerts
- Patch management
- Automation and scripting
- Remote control
Remote monitoring & management (RMM) Category leader
NinjaOne
Endpoint management, patching, backup and remote access in one console
Visit NinjaOne
NinjaOne is a unified IT operations platform covering RMM and endpoint management, patching, backup, remote access and a service desk. It monitors Windows, Mac, Linux and cloud-based devices and automates patching, scripting and remediation. It cites Gartner, IDC and Omdia leader recognition on its site.
Key Remote monitoring & management (RMM) features
- Device monitoring and alerts
- Patch management
- Automation and scripting
- Remote control
- Multi-client management (not listed)
- Hardware and software inventory (not listed)
Also includes
- Ticketing and PSA integration
- Network device monitoring
- Software deployment
- Endpoint security integration
- Mac and Linux support
- Self-healing automations
- Remote registry and process tools
- Warranty and lifecycle tracking
- Mobile technician app
- API
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Remote monitoring & management (RMM) Category leader
ConnectWise RMM
RMM for MSPs and IT teams with patching, scripting and ScreenConnect access
Key features
- Device monitoring and alerts
- Patch management
- Automation and scripting
- Remote control
Remote monitoring & management (RMM) Rising
Gorelo
RMM, PSA, documentation and billing in one MSP platform
Key features
- Automation and scripting
- Remote control