Crisp vs tawk.to
Both are live chat tools. Here's how their key features, pricing and fit line up, from each vendor's own site.
| Feature |
Crisp
|
|
|---|---|---|
| Pricing | Free plan $45 per month (Mini) | Free plan $29/month |
| Best for | Small businesses of 1 to 20 agents adding website live chat and a shared inbox on a budget under about $100 a month. | Small businesses and solo operators that want free live chat and can accept vendor branding on the widget. |
| Team size | 1–50 people | 1–500 people |
| Website chat widget | Yes | Yes |
| Chat routing | Yes | Yes |
| Visitor tracking | Yes | Yes |
| Canned responses | Yes | Yes |
| Offline messages | Not listed | Not listed |
| Chat transcripts | Yes | Yes |
| Visit | Visit | Visit |
A missing check may just mean we haven't confirmed the feature yet. Something wrong? Vendors can claim their listing and send corrections.