Live chat Category leader
LiveChat
Live chat and AI agent software for support and sales teams
Key features
- Website chat widget
- Chat routing
- Visitor tracking
- Canned responses
- Offline messages
- Chat transcripts
Other live chat tools to consider instead of Crisp. Key features and starting prices come from each vendor's own site.
| Feature |
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|---|---|---|---|---|---|
| Pricing | Free plan $45 per month (Mini) | $19 per user / month | $29/agent/month | Free plan $29/month | Free plan $31/month |
| Best for | Small businesses of 1 to 20 agents adding website live chat and a shared inbox on a budget under about $100 a month. | Support and sales teams of 5 to 100 agents that want a per-agent-priced chat widget with reporting. | Small to mid-size sales and support teams that want agent-priced live chat with HubSpot or Salesforce lead capture. | Small businesses and solo operators that want free live chat and can accept vendor branding on the widget. | Small websites and online stores with 1 to 10 agents that want a free-to-start chat widget with Shopify or WordPress installs. |
| Team size | 1–50 people | 2–500+ people | 2–500+ people | 1–500 people | 1–50 people |
| Website chat widget | Yes | Yes | Yes | Yes | Yes |
| Chat routing | Yes | Yes | Yes | Yes | Yes |
| Visitor tracking | Yes | Yes | Yes | Yes | Yes |
| Canned responses | Yes | Yes | Yes | Yes | Yes |
| Offline messages | Not listed | Yes | Yes | Not listed | Not listed |
| Chat transcripts | Yes | Yes | Yes | Yes | Not listed |
| Visit | Visit | Visit | Visit | Visit | Visit |
Live chat Category leader
Live chat and AI agent software for support and sales teams
Key features
Live chat Category leader
Live chat with an optional AI website agent
Key features
Live chat Category leader
Free live chat with paid branding removal and AI add-ons
Key features
Live chat Rising
Live chat widget with free plan, apps and an AI support agent
Key features