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Business context

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Customer service & support

Help desk.

Our picks: best help desk software
720 tools. Plenty of possibilities.
All Leaders Rising
Help desk · 3 tools to explore Clear filters

Help desk Category leader

Freshdesk

$19/agent/month 2–500+ people

Omnichannel ticketing with AI agents from Freshworks

Key features

  • Omnichannel inbox
  • SLA management
  • Support analytics

Help desk Category leader

Zendesk

$19/agent/month 2–500+ people

Ticketing and omnichannel customer support platform

Key features

  • Ticket management
  • Omnichannel inbox
  • Ticket routing
  • Macros and canned replies
  • Support analytics

Help desk Category leader

Zoho Desk

Free plan 2–500+ people

Multichannel help desk with a free plan, from Zoho

Key features

  • Omnichannel inbox
  • SLA management
  • Support analytics

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