Velaris is a customer success platform for mid-market and enterprise B2B SaaS teams covering health scoring, onboarding, renewals and expansion. It adds AI agents on a knowledge graph of each account and has 70+ integrations.
Key Customer success software features
Customer health scores
Playbooks
Product usage data (not listed)
Renewal tracking
Onboarding workflows
CRM and help desk integration (not listed)
Also includes
Customer segmentation
Task management
Timeline
Customer portal
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.