Customer success software Category leader
Gainsight
Customer success platform for retention, renewals and expansion
Key features
- Customer health scores
- Playbooks
- Product usage data
- Renewal tracking
Customer success software Category leader
ChurnZero
Customer success platform with health scores, plays and renewal forecasting
Visit ChurnZero
ChurnZero is a customer success platform for subscription businesses. It offers health scores (ChurnScores), automated plays, customer journeys, surveys, success plans and a renewal and forecast hub, with 70+ native integrations.
Key Customer success software features
- Customer health scores
- Playbooks
- Product usage data
- Renewal tracking
- Onboarding workflows
- CRM and help desk integration
Also includes
- Churn alerts
- NPS surveys
- Customer segmentation
- Task management
- Success plans
- Executive dashboards
- Email sequences
- Customer portal
- Expansion tracking
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.
Customer success software Rising
Successifier
AI-native customer success platform for small teams
Key features
- Customer health scores
- Playbooks
Customer success software Rising
Velaris
AI-native customer success platform for B2B SaaS
Key features
- Customer health scores
- Playbooks
- Renewal tracking
- Onboarding workflows