Vitally is a customer success platform with health scores, reporting dashboards, NPS, project management, note-taking and automation. Vitally AI summarizes accounts and meetings and generates follow-up tasks.
Key Customer success software features
Customer health scores
Playbooks (not listed)
Product usage data (not listed)
Renewal tracking (not listed)
Onboarding workflows (not listed)
CRM and help desk integration (not listed)
Also includes
NPS surveys
From the vendor's own site. Not yet verified by SoftScout. A missing item may just mean we haven't confirmed it.