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Customer service & support

Knowledge base.

Our picks: best knowledge base software
720 tools. Plenty of possibilities.
All Leaders Rising
Knowledge base · 4 tools to explore Clear filters

Knowledge base Category leader

Document360

Contact sales 2–500+ people

Knowledge base platform with workflows, analytics and AI search

Key features

  • Article editor
  • Search
  • Categories and structure
  • Article analytics
  • Version control and workflows

Knowledge base Category leader

GitBook

Free plan· $65/site/mo 2–500+ people

Docs platform with AI assistant that flags outdated content

Key features

  • Version control and workflows

Knowledge base Category leader

Help Scout Docs

Free plan· $25/user/mo 2–500 people

Searchable, branded help center sold with the Help Scout inbox

Key features

  • Search
  • Branded help center

Knowledge base Category leader

Helpjuice

$249/mo 2–500+ people

Knowledge base software with analytics, AI search and version history

Key features

  • Article editor
  • Search
  • Article analytics
  • Version control and workflows

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