ChurnZero alternatives

Other customer success software tools to consider instead of ChurnZero. Key features and starting prices come from each vendor's own site.

Feature	ChurnZero Category leader	Gainsight Category leader	Vitally Category leader	Successifier Rising	Velaris Rising
Pricing	Contact sales	Contact sales	Contact sales	$79/month	Contact sales
Best for	B2B subscription companies with a CS team that want automated plays and renewal forecasting synced to their CRM.	Mid-size to enterprise B2B subscription companies with dedicated CSM teams that need configurable health scoring and renewal workflows.	Growing B2B SaaS customer success teams that want one workspace for account health, tasks and notes.	Small SaaS customer success teams that need health scoring and automation at a flat monthly price.	Mid-market B2B SaaS CS teams that want AI agents and automated renewal campaigns on top of health scoring.
Team size	2–500+ people	51–500+ people	2–500 people	1–500 people	51–500+ people
Customer health scores	Yes	Yes	Yes	Yes	Yes
Playbooks	Yes	Yes	Not listed	Yes	Yes
Product usage data	Yes	Yes	Not listed	Not listed	Not listed
Renewal tracking	Yes	Yes	Not listed	Not listed	Yes
Onboarding workflows	Yes	Not listed	Not listed	Not listed	Yes
CRM and help desk integration	Yes	Not listed	Not listed	Not listed	Not listed
Visit	Visit	Visit	Visit	Visit	Visit