Software for retail & ecommerce.

Shops, online stores and brands selling products in person or online.

Specialist tools

E-commerce platform Category leader

BigCommerce

$29/mo (billed annually) 2–500+ people

Ecommerce platform for B2C and B2B brands, from small to enterprise

Key features

  • Built-in checkout
  • Product catalog
  • App marketplace
  • Multi-channel selling

Inventory management Category leader

Cin7

$349/mo 2–500 people

Cloud inventory, purchasing and order management for growing sellers

Key features

  • Multi-location stock
  • Barcode scanning
  • Reorder automation
  • Sales channel sync

E-commerce platform Rising

Fourthwall

Free plan· $15/mo 1–50 people

Shop builder for creators selling merch, digital goods and memberships

Key features

  • Multi-channel selling
  • Digital products

E-commerce platform Rising

Genstore

Free plan· $25/mo 1–50 people

AI-driven store builder for creating and running online stores

Loyalty and rewards programs Rising

Joy Loyalty

Free plan· $29/mo 1–500 people

Loyalty, referral and rewards app for Shopify stores

Key features

  • Points program
  • VIP tiers
  • Referral rewards
  • Branded widget

Retail point of sale (POS) Category leader

Lightspeed Retail

$89/mo 2–500 people

Cloud POS and inventory management for multi-store retailers

Key features

  • Integrated payments
  • Inventory sync
  • Customer profiles
  • Multi-store reporting

Multichannel and marketplace management Category leader

Linnworks

Contact sales 51–500+ people

Inventory and order management across every sales channel

Key features

  • Channel connections
  • Inventory sync
  • Order consolidation

Multichannel and marketplace management Rising

Listora AI

$49/month 1–50 people

AI listing creation, repricing and inventory sync for marketplace sellers

Key features

  • Channel connections
  • Bulk listing
  • Inventory sync
  • Repricing

Returns and exchanges management Category leader

Loop Returns

Free plan· $155/mo 2–500+ people

Returns, exchanges and post-purchase tools for ecommerce brands

Key features

  • Self-service portal
  • Exchanges
  • Store credit
  • Return rules
  • Refund automation

Loyalty and rewards programs Category leader

LoyaltyLion

Free plan· $199/mo 2–500+ people

Loyalty and rewards platform for ecommerce brands

Key features

  • Points program
  • VIP tiers
  • Store integrations

E-commerce platform Rising

Medusa

Free plan· $29/mo 2–500+ people

Open-source commerce platform for developers, with managed cloud hosting

Key features

  • Product catalog
  • Multi-channel selling

Returns and exchanges management Category leader

Narvar Returns

Contact sales 500+ people

Enterprise returns and exchanges management with fraud prevention

Key features

  • Exchanges
  • Return rules

Inventory management Rising

Nventory

Free plan· $25/mo 2–500 people

Multichannel order and inventory management with a free plan

Key features

  • Multi-location stock
  • Sales channel sync

Subscription commerce Category leader

Ordergroove

Contact sales 51–500+ people

Subscription platform for large ecommerce brands

Key features

  • Store platform integration

Shipping and fulfillment Category leader

Pirate Ship

Free 1–50 people

Free shipping software with discounted USPS and UPS rates

Key features

  • Discounted carrier rates
  • Rate shopping
  • Label printing

Subscription commerce Category leader

Recharge

$99/mo 2–500+ people

Subscription platform for Shopify brands

Key features

  • Customer portal
  • Failed payment retries
  • Store platform integration

Subscription commerce Rising

Recurpay

$9/month 1–500 people

Low-cost subscription app for Shopify brands

Key features

  • Customer portal
  • Prepaid plans
  • Failed payment retries
  • Store platform integration
  • Build-a-box

Returns and exchanges management Category leader

ReturnGO

$147/mo 2–500+ people

Returns management platform for ecommerce brands

Key features

  • Self-service portal
  • Return labels
  • Exchanges
  • Store credit
  • Return rules
  • Refund automation

Returns and exchanges management Rising

ReturnLogic

Paid 2–500 people

Returns management software with automated policies and analytics

Key features

  • Exchanges
  • Store credit
  • Return rules

Multichannel and marketplace management Category leader

Rithum

Contact sales 51–500+ people

Commerce operations platform for brands and retailers across channels

Key features

  • Channel connections
  • Inventory sync
  • Order consolidation

Loyalty and rewards programs Rising

Rivo

$49/mo 51–500+ people

Loyalty, memberships and referrals for Shopify brands

Key features

  • Points program
  • VIP tiers
  • Referral rewards
  • Store integrations
  • Reward redemption

Multichannel and marketplace management Rising

SellingPilot

Free plan 1–50 people

AI-powered ERP for multi-channel sellers

Key features

  • Channel connections
  • Inventory sync
  • Order consolidation
  • Repricing

Shipping and fulfillment Category leader

Sendcloud

Free plan· €28/mo 1–500+ people

Shipping platform connecting online stores to couriers

Key features

  • Discounted carrier rates
  • Rate shopping
  • Label printing
  • Order import
  • Tracking notifications
  • Shipping rules

Shipping and fulfillment Rising

Ship.com

$4.99/mo 1–50 people

AI shipping manager with discounted USPS and UPS rates

Key features

  • Discounted carrier rates
  • Rate shopping
  • Label printing
  • Order import
  • Tracking notifications
  • Shipping rules

Shipping and fulfillment Category leader

ShipStation

$14.99/month 1–500+ people

Shipping software for parcel and freight orders

Key features

  • Discounted carrier rates
  • Rate shopping
  • Label printing
  • Order import
  • Shipping rules

Shipping and fulfillment Category leader

Shippo

Free plan· $17/mo 1–500 people

Multi-carrier shipping API and web app for online sellers

Key features

  • Discounted carrier rates
  • Rate shopping
  • Label printing
  • Shipping rules

E-commerce platform Category leader

Shopify

$29/mo (billed yearly) 1–500+ people

All-in-one platform for selling online, in person and on social channels

Key features

  • Hosted storefront
  • Built-in checkout
  • App marketplace
  • Multi-channel selling

Retail point of sale (POS) Category leader

Shopify POS

$89/mo per location 1–500 people

In-store point of sale synced with your Shopify online store

Key features

  • Integrated payments
  • Inventory sync
  • Customer profiles
  • Multi-store reporting

Subscription commerce Category leader

Skio

$499/mo 51–500+ people

Subscription platform for Shopify brands

Key features

  • Customer portal
  • Failed payment retries
  • Store platform integration
  • Build-a-box

Loyalty and rewards programs Category leader

Smile.io

Free plan· $15/mo 2–500+ people

Points, VIP tiers and referral rewards for online stores

Key features

  • Points program
  • VIP tiers
  • Referral rewards
  • Store integrations

Inventory management Category leader

Sortly

Free plan· $49/mo 1–50 people

Mobile-first inventory tracking for supplies, tools and equipment

Key features

  • Barcode scanning
  • Reorder automation

Retail point of sale (POS) Category leader

Square for Retail

Free plan· $49/mo per location 1–500 people

Retail POS with inventory, payments and online selling in one system

Key features

  • Inventory sync
  • Hardware support

Subscription commerce Rising

Stay AI

$499/month 51–500+ people

Shopify subscription platform built around churn prevention

Key features

  • Customer portal
  • Prepaid plans
  • Failed payment retries
  • Store platform integration
  • Build-a-box

Multichannel and marketplace management Category leader

Veeqo

Free plan· $19/month 2–500 people

Inventory, shipping and multichannel order management from Amazon

Key features

  • Channel connections
  • Inventory sync

E-commerce platform Category leader

WooCommerce

Free 1–500+ people

Open-source ecommerce plugin for WordPress

Key features

  • App marketplace

Loyalty and rewards programs Category leader

Yotpo Loyalty

Free plan 2–500+ people

Loyalty and referral programs for ecommerce brands

Key features

  • Points program
  • VIP tiers
  • Referral rewards
  • Store integrations
  • Reward redemption

Inventory management Category leader

Zoho Inventory

Free plan· $29/org/mo 2–500 people

Inventory and order management with a free plan for very small shops

Key features

  • Multi-location stock
  • Barcode scanning
  • Reorder automation
  • Sales channel sync
  • Lot and serial tracking
  • Bundles and kits

Inventory management Category leader

inFlow Inventory

$99/mo 2–500 people

Inventory software with barcoding, orders and a B2B portal

Key features

  • Multi-location stock
  • Barcode scanning
  • Reorder automation
  • Sales channel sync
  • Lot and serial tracking

General tools that fit

Marketing automation Category leader

ActiveCampaign

$15/mo 1–500 people

Email and multi-channel marketing automation with built-in CRM

Key features

  • Visual workflow builder
  • Lead scoring
  • Behavioral triggers
  • CRM integration

ERP for small and mid-size business Category leader

Acumatica

Contact sales

Cloud ERP for financials, distribution, manufacturing and projects

Key features

  • Integrated financials
  • Order management
  • Inventory and purchasing
  • Modular pricing

Chatbot software Category leader

Ada

Contact sales 51–500+ people

AI customer service agent for voice, messaging and email

SEO software Category leader

Ahrefs

Free plan· $29/mo 1–500+ people

SEO toolset for backlinks, keywords, site audits and rank tracking

Key features

  • Keyword research
  • Site audit
  • Rank tracking
  • Backlink analysis
  • Competitor analysis

Budgeting and forecasting Category leader

Anaplan

Contact sales 500+ people

Connected planning platform for large-enterprise finance teams

Key features

  • Scenario modelling
  • Driver-based planning
  • Multi-entity consolidation

SMS marketing Category leader

Attentive

Contact sales 51–500+ people

SMS, email, RCS and push marketing for retail brands

Key features

  • Two-way messaging
  • Automated SMS flows
  • Subscriber segmentation

Sales tax automation Category leader

Avalara

$69/state/mo 2–500+ people

Sales, use and VAT tax calculation, filing and exemption certificates

Key features

  • Real-time tax calculation
  • Nexus monitoring
  • Automated return filing
  • Registration support
  • Exemption certificate management
  • Product taxability mapping

Marketing automation Rising

Bento

$29/mo 1–50 people

Email marketing, automation and transactional email in one place

Key features

  • Visual workflow builder
  • Behavioral triggers
  • Contact segmentation

Online reputation management Category leader

Birdeye

Contact sales 51–500+ people

Reviews, listings and customer messaging for multi-location businesses

Key features

  • Review requests
  • Review monitoring
  • Response management
  • Listing management
  • Reputation reporting

Intranet Rising

Blink

$3.75/user/mo 2–500+ people

Mobile-first intranet and communications for frontline teams

Key features

  • News feed and announcements
  • Employee directory
  • Portal search

Chatbot software Rising

Botpress

Free plan· $150/mo 2–500+ people

Visual builder for AI agents on web, WhatsApp and Slack

Key features

  • Knowledge-grounded answers
  • Human handoff
  • No-code bot builder
  • Multi-channel deployment
  • Help desk integration

Digital asset management Category leader

Brandfolder

Contact sales 51–500+ people

Digital asset management for marketers and creatives

Key features

  • Central asset library
  • AI auto-tagging
  • Permissions and sharing
  • Version control
  • Brand portal

Email marketing Category leader

Brevo

Free plan· $9/month 2–500+ people

Email, SMS and CRM platform with a free plan and transactional email

Key features

  • Email templates
  • List segmentation
  • Automated emails
  • Campaign analytics

Social media management Category leader

Buffer

Free plan· $5/channel/mo 1–500 people

Social scheduling, inbox and analytics priced per channel

Key features

  • Multi-network publishing
  • Content calendar
  • Social inbox
  • Analytics reporting
  • Approval workflow

Digital asset management Category leader

Canto

Contact sales 51–500+ people

AI-powered digital asset management platform

Key features

  • AI auto-tagging
  • Brand portal

Chatbot software

Chatbase

$32/mo 1–500 people

Build an AI support agent trained on your own content

Key features

  • Human handoff
  • Multi-channel deployment
  • Help desk integration
  • Automation actions

Help desk

Chatwoot

Free plan· paid from $19/agent/mo 1–500 people

Open-source customer support inbox

Key features

  • Ticket management
  • Omnichannel inbox
  • Ticket routing
  • SLA management
  • Macros and canned replies
  • Support analytics

Landing page software Category leader

ClickFunnels

$97/mo 1–500 people

Build sales funnels, stores, email and courses in one platform

Key features

  • Drag-and-drop page builder
  • Landing page templates
  • A/B testing
  • Conversion analytics
  • Multi-step funnels

Help desk Founder's app

Coasting

Free plan· paid from $29/mo 1–50 people

AI-native helpdesk built for Shopify stores

Key features

  • Ticket management
  • Ticket routing
  • Support analytics

Data catalog & governance Rising

Collate

Free plan 2–500+ people

Managed platform built on the open-source OpenMetadata catalog

Key features

  • Column-level lineage
  • Data quality monitoring

Time and attendance Category leader

Connecteam

Free plan· $29/mo 2–500 people

Time clock, scheduling and communication app for deskless teams

Key features

  • Clock in and out
  • GPS and geofencing
  • Biometric and kiosk clocks

CPQ and quoting Rising

ConvertSite

Free plan· $25/mo 1–50 people

Embeddable quote calculators and configurators for your website

Key features

  • Pricing rules
  • Product configuration
  • CRM integration

Live chat

Crisp

Free plan· $45 per month (Mini) 1–50 people

Live chat and shared inbox for small teams

Key features

  • Website chat widget
  • Chat routing
  • Visitor tracking
  • Canned responses
  • Chat transcripts

Warehouse management Category leader

Deposco

Contact sales 51–500+ people

Fulfillment platform for warehouses, shipping and order management

Key features

  • Directed picking
  • Put-away rules
  • 3PL billing
  • Carrier integration

Time and attendance Category leader

Deputy

$5/user/mo 2–500+ people

Shift scheduling and timesheets with labour compliance rules

Key features

  • Clock in and out
  • GPS and geofencing
  • Timesheet approval
  • Overtime rule calculation
  • Payroll integration
  • Biometric and kiosk clocks

Contact center software Category leader

Dialpad Contact Center

$89/user/mo 2–500+ people

AI-powered contact center and communications

Key features

  • Call routing
  • CRM and help desk integration

Learning management Category leader

Docebo

Contact sales 51–500+ people

AI-powered learning platform for enterprise training

Key features

  • Course content library

Manufacturing and production planning Category leader

ERPNext

Free plan 2–500 people

Open-source ERP with a manufacturing module

Key features

  • Bill of materials
  • Production scheduling
  • Materials requirements planning
  • Work orders

SMS marketing Category leader

EZ Texting

$25/mo 2–500+ people

Business texting for campaigns, automations and two-way chats

Key features

  • Bulk SMS campaigns
  • Opt-in and consent management
  • Two-way messaging
  • Automated SMS flows
  • Subscriber segmentation
  • Link tracking

HR management Rising

Eddy

$4/employee/mo + $50/mo base 2–500 people

HR and payroll for small and midsize businesses

Key features

  • Employee database
  • Time-off management
  • Built-in payroll

Warehouse management Category leader

Extensiv

Contact sales 2–500+ people

Warehouse management software built for 3PLs and brands

Key features

  • Mobile scanning
  • Put-away rules
  • 3PL billing

Marketing attribution Rising

Fairing

Free plan· 49/month 2–500 people

Attribution surveys that ask customers how they found you

Chatbot software Category leader

Fin by Intercom

$0.99/outcome 2–500+ people

AI customer service agent that resolves support conversations

Key features

  • Knowledge-grounded answers
  • Human handoff
  • Multi-channel deployment
  • Help desk integration
  • Automation actions

Contact center software Category leader

Five9

Contact sales 51–500+ people

Cloud contact center with AI agents, routing and workforce tools

Key features

  • Call routing
  • CRM and help desk integration

Enterprise search Category leader

Glean

Contact sales 500+ people

Enterprise AI that understands your company

Key features

  • App connectors
  • Permission-aware results
  • Source citations

Payroll Category leader

Gusto

$49/mo + $6/mo per person 1–500 people

Payroll, benefits and HR for small businesses

Key features

  • Automatic payroll tax filing
  • Direct deposit
  • Multi-state payroll
  • Contractor payments
  • International payroll

Knowledge base Category leader

Help Scout Docs

Free plan· $25/user/mo 2–500 people

Searchable, branded help center sold with the Help Scout inbox

Key features

  • Search
  • Branded help center

Mobile device management (MDM) Category leader

Hexnode

$2.2/device/mo 2–500+ people

Unified endpoint management for phones, tablets, laptops and kiosks

Key features

  • Zero-touch enrollment
  • Configuration profiles
  • Remote lock and wipe
  • App deployment
  • Compliance enforcement
  • Multi-platform support

Accounts receivable and collections Category leader

HighRadius

Contact sales 51–500+ people

AI-driven order-to-cash platform for large finance teams

Key features

  • Automated dunning
  • Cash application
  • Collections worklists
  • Credit risk scoring
  • Dispute management

Time and attendance Category leader

Homebase

Free plan· $30/location/mo 2–500 people

Time clock, scheduling and team management for hourly businesses

Key features

  • Clock in and out
  • GPS and geofencing
  • Payroll integration
  • Biometric and kiosk clocks

Social media management Category leader

Hootsuite

$99/user/mo 2–500+ people

Social media management with inbox, listening and approvals

Key features

  • Social inbox
  • Approval workflow
  • Social listening

CRM Category leader

HubSpot

Free plan· $7/seat/month billed annually ($20 monthly) 1–500+ people

CRM with sales, marketing and service tools in one platform

Key features

  • Deal pipeline
  • Contact and company records
  • Email integration
  • Workflow automation
  • Sales reporting
  • Mobile app

Password manager Category leader

Keeper

$2/user/mo 2–500+ people

Zero-knowledge password manager for businesses and enterprises

Key features

  • Shared vaults
  • Admin policy controls
  • Directory and SSO integration
  • Passkey support
  • Zero-knowledge encryption

Privacy and consent management Rising

Ketch

Free plan· $150/month 2–500+ people

Consent management with a free tier and optional DSR and data mapping

Key features

  • Data subject requests
  • Data mapping
  • Consent records

Sales tax automation Rising

Kintsugi

Free plan· $75/action 2–500 people

AI sales tax platform with free nexus monitoring and filing

Key features

  • Nexus monitoring
  • Automated return filing
  • Registration support
  • Exemption certificate management
  • Product taxability mapping

SMS marketing Category leader

Klaviyo

Free plan 2–500+ people

Email and SMS marketing built on customer data

Key features

  • Opt-in and consent management
  • Two-way messaging
  • Automated SMS flows
  • Subscriber segmentation

Warehouse management Category leader

Logiwa IO

Contact sales 51–500+ people

Cloud WMS for high-volume ecommerce and 3PL fulfillment

Key features

  • Bin-level locations
  • Directed picking
  • Put-away rules

Email marketing Category leader

Mailchimp

Free plan· $13/month 1–500 people

Email marketing and automation platform with a free plan

Key features

  • Drag-and-drop email editor
  • Email templates
  • List segmentation
  • Automated emails
  • Campaign analytics

Email marketing Category leader

MailerLite

Free plan· $12/month 1–500 people

Email marketing for small teams with a drag-and-drop editor

Key features

  • Drag-and-drop email editor
  • Email templates
  • List segmentation
  • Automated emails

Maintenance management (CMMS) Category leader

MaintainX

Free plan· $20/user/mo 2–500+ people

Work orders, procedures and asset maintenance for frontline teams

Key features

  • Work order management
  • Preventive maintenance
  • Asset registry
  • Spare parts inventory

Workflow automation Category leader

Make

Free plan 1–500 people

Visual automation platform for connecting apps

Key features

  • Prebuilt app connectors
  • Multi-step workflows
  • Branching logic
  • Visual builder
  • Webhooks and HTTP requests
  • Error handling and retries

Customer satisfaction software Category leader

Medallia

Contact sales 500+ people

Enterprise customer, employee and contact center experience platform

Key features

  • Response analytics
  • Text analysis

Online whiteboard Category leader

Miro

Free plan· $8/member/mo 2–500+ people

Visual collaboration canvas for brainstorming, diagrams and planning

Key features

  • Infinite canvas
  • Real-time co-editing
  • Sticky notes
  • Template library
  • Diagram shapes

Product analytics Category leader

Mixpanel

Free plan· $100/mo 2–500+ people

Event-based product analytics with funnels, retention and session replay

Key features

  • Event tracking
  • Funnel analysis
  • Retention and cohorts
  • Session replay
  • Autocapture
  • Behavioral segmentation

Sales tax automation Rising

Numeral

Free plan· $75/filing 2–500 people

Sales tax, VAT and GST registration, filing and remittance

Key features

  • Nexus monitoring
  • Automated return filing
  • Registration support
  • Exemption certificate management
  • Product taxability mapping

Payroll Category leader

OnPay

$49/mo + $6/mo per worker 2–500 people

Payroll, HR, benefits and time tracking with US-based support

Key features

  • Automatic payroll tax filing
  • Multi-state payroll

Payroll Category leader

Paychex Flex

Contact sales 1–500+ people

Payroll with automated tax filing, from solo owners to large employers

Key features

  • Automatic payroll tax filing
  • Direct deposit
  • Multi-state payroll
  • Contractor payments

Intranet Rising

Pebb

$2.5/user/mo 2–500 people

Team app with news feed, wiki, chat, shifts and time clock

Key features

  • News feed and announcements
  • Employee directory
  • Document library
  • Portal search

Photo editing Category leader

Photopea

Free 1–50 people

Free browser-based editor for layered images, PSD files and RAW photos

Key features

  • Layer-based editing
  • RAW processing
  • AI generative editing

Photo editing Rising

Pixelcut

Free plan· $10/mo 1–50 people

AI photo editor for product images on mobile and web

Key features

  • Retouching tools
  • Batch processing
  • AI generative editing

Project portfolio management Category leader

Planview Portfolios

Contact sales 500+ people

Translate strategy into results

Key features

  • Portfolio dashboards
  • Financial tracking
  • Scenario modeling

Web analytics

Plausible Analytics

$9/month (Starter, up to 10k pageviews) 1–500 people

Simple, privacy-friendly website analytics

Key features

  • Traffic source reporting
  • Goal and conversion tracking
  • Cookie-free tracking
  • Real-time view
  • Custom event tracking
  • Campaign tracking

Digital asset management Rising

Playbook

Free plan· $10/member/month 1–500+ people

Media management library for images, video, 3D and PDFs

Key features

  • Central asset library
  • Metadata and tagging
  • AI auto-tagging
  • Permissions and sharing
  • Version control

Online reputation management Category leader

Podium

Contact sales 2–500 people

Texting inbox with review requests, webchat and payments

Key features

  • Review requests
  • Review monitoring
  • Response management
  • Reputation reporting

SMS marketing Category leader

Postscript

$100/mo 2–500+ people

SMS marketing built for Shopify stores

Key features

  • Two-way messaging
  • Automated SMS flows
  • Subscriber segmentation

Procurement and purchasing Category leader

Precoro

$499/month 51–500 people

Procurement and AP platform for mid-sized companies

Key features

  • Purchase requisitions
  • Approval workflows
  • Purchase order management
  • Three-way matching
  • Budget control
  • Supplier catalogs

Customer satisfaction software Category leader

Qualtrics

Contact sales 51–500+ people

Experience management platform for customer feedback programs

Key features

  • Multi-channel distribution
  • Survey logic
  • Response analytics
  • Closed-loop alerts

Accounting Category leader

QuickBooks

Free plan· Free plan; paid from $38/month 1–500 people

Small business accounting, invoicing and payroll

Key features

  • Bank reconciliation
  • Inventory tracking
  • Project accounting
  • Accountant access

Payroll Category leader

RUN Powered by ADP

Contact sales 1–50 people

ADP's payroll, tax and HR package for businesses of 1 to 49

Key features

  • Automatic payroll tax filing

Subscription billing Category leader

Recurly

$249/mo + 0.9% of billing volume 2–500+ people

Subscription management with dunning, churn tools and RevRec

Key features

  • Usage-based billing
  • Dunning and payment retries
  • Customer self-service portal

Landing page software Rising

Replo

Free plan· $99/mo 2–500 people

AI page builder for Shopify stores and ecommerce landing pages

Key features

  • A/B testing
  • Conversion analytics

Online reputation management Rising

Reply Champion

$10/mo 1–50 people

AI drafts replies to Google reviews, with approval rules

Key features

  • Review requests
  • Response management
  • Review widgets
  • Reputation reporting

Marketing attribution Category leader

Ruler Analytics

$400/mo 2–500 people

Marketing measurement and multi-touch attribution

Key features

  • Multi-touch attribution
  • CRM revenue matching
  • UTM tracking

SEO software Category leader

SE Ranking

$103.20/mo 1–500 people

All-in-one SEO platform with rank tracking and white-label reports

Key features

  • Keyword research
  • Site audit
  • Rank tracking
  • Backlink analysis
  • Competitor analysis
  • Content optimization

SEO software Category leader

Semrush

Free plan· $117.33/mo 1–500+ people

SEO, AI search visibility and competitor research in one platform

Key features

  • Keyword research
  • Site audit
  • Rank tracking
  • Backlink analysis
  • Competitor analysis

Warehouse management Category leader

ShipHero

Contact sales 2–500 people

Warehouse management for ecommerce brands and 3PLs

Key features

  • Mobile scanning
  • Carrier integration

SMS marketing Category leader

SimpleTexting

$39/mo 1–500 people

Text message marketing and two-way texting for small businesses

Key features

  • Bulk SMS campaigns
  • Two-way messaging
  • Automated SMS flows
  • Subscriber segmentation
  • Link tracking

Remote access & support Category leader

Splashtop

$6/month 1–500+ people

Remote access and remote support for individuals, IT teams and MSPs

Key features

  • Unattended access
  • Attended support sessions
  • Cross-platform control
  • Session recording
  • Technician permissions
  • Multi-factor authentication

Social media management Category leader

Sprout Social

$79/seat/mo 2–500+ people

Social media management for engagement, publishing and reporting

Key features

  • Social inbox
  • Social listening

Intranet Category leader

Staffbase

Contact sales 51–500+ people

Intranet, employee app and internal comms in one platform

Key features

  • News feed and announcements
  • Portal search
  • Targeted communications
  • Microsoft 365 or Google integration

Customer satisfaction software Category leader

SurveyMonkey

Free plan· $30/user/mo 1–500+ people

Online survey builder with NPS and CSAT templates and AI analysis

Key features

  • Multi-channel distribution
  • Survey logic
  • Response analytics
  • Text analysis

Learning management Category leader

TalentLMS

Free plan· $119/month 2–500+ people

Cloud LMS for training employees, partners and customers

Key features

  • Learning paths
  • Course content library

Contact center software Category leader

Talkdesk

$85/user/mo 2–500+ people

Cloud contact center platform for voice and digital support

Key features

  • Call routing
  • CRM and help desk integration
  • Real-time dashboards

Affiliate marketing software Category leader

Tapfiliate

$89/month 2–500 people

Affiliate tracking software for ecommerce and SaaS

Key features

  • Automated payouts

Sales tax automation Category leader

TaxJar

$39/mo 2–500 people

Sales tax calculations, reports and AutoFile for online sellers

Key features

  • Real-time tax calculation
  • Nexus monitoring
  • Automated return filing

SMS marketing Rising

Textla

$25/mo 1–50 people

Low-cost bulk and two-way business texting

Key features

  • Bulk SMS campaigns
  • Subscriber segmentation

Chatbot software Category leader

Tidio

Free plan· $24.17/mo 1–500 people

Live chat and AI chatbot for small online businesses

Key features

  • Knowledge-grounded answers
  • Human handoff
  • No-code bot builder
  • Multi-channel deployment

Accounts payable automation Category leader

Tipalti

$99/month 51–500+ people

Global payables automation with supplier onboarding and tax compliance

Key features

  • Invoice data capture
  • Three-way matching
  • Payment execution
  • Vendor onboarding portal
  • Two-way ERP sync

Employee onboarding Category leader

Trainual

Contact sales 2–500 people

Training, SOP and onboarding paths for growing teams

Key features

  • Onboarding checklists
  • Digital forms and e-signature
  • Automated task reminders

Marketing attribution Category leader

Triple Whale

Free plan· $219/mo 2–500 people

Attribution and analytics for Shopify brands

Key features

  • Multi-touch attribution

Landing page software Category leader

Unbounce

$29/mo 2–500 people

Landing page builder with A/B testing and AI traffic routing

Key features

  • Drag-and-drop page builder
  • Landing page templates
  • A/B testing
  • Form and popup builder
  • Conversion analytics

Sales tax automation Category leader

Vertex

Contact sales 51–500+ people

Enterprise indirect tax engine for ERP and billing systems

Key features

  • Real-time tax calculation

Warehouse management Rising

Warehance

$250/month 2–500 people

WMS for ecommerce brands and 3PLs with flat monthly plans

Key features

  • Bin-level locations
  • 3PL billing

Employee scheduling Category leader

When I Work

$2.50/user/mo 2–500 people

Employee scheduling with shift swaps, open shifts and team messaging

Key features

  • Shift swap and cover requests
  • Auto-scheduling

Applicant tracking Category leader

Workable

$299/month 2–500 people

ATS with job multiposting, sourcing, AI screening and built-in HR

Key features

  • Job multiposting
  • Careers page builder
  • Hiring pipeline management
  • Interview scheduling
  • Interview scorecards
  • Offer management

Accounting Category leader

Xero

$27/month 1–500 people

Online accounting software for small businesses

Key features

  • Bank reconciliation
  • Multi-currency
  • Inventory tracking
  • Project accounting
  • Accountant access

Workflow automation Category leader

Zapier

Free plan· $19.99/month billed annually (Professional, 750 tasks); $29.99 billed monthly 1–500+ people

Connect your apps and automate tasks

Key features

  • Prebuilt app connectors
  • Multi-step workflows
  • Branching logic
  • Visual builder
  • Webhooks and HTTP requests
  • Error handling and retries

Procurement and purchasing Category leader

Zip

Contact sales 51–500+ people

Procurement platform from intake to payment

Key features

  • Approval workflows
  • Purchase order management
  • Supplier catalogs

Internal tool builder Rising

Zite

Free plan· $20/mo 1–500 people

AI app builder for business apps, portals and workflows

Key features

  • Roles and permissions

Payroll Rising

Zoho Payroll

$29/org/mo + $5/employee/mo (annual billing) 1–50 people

Payroll with tax filing for US small businesses, tied to Zoho apps

Key features

  • Automatic payroll tax filing
  • Direct deposit
  • Multi-state payroll
  • Off-cycle payroll

Chatbot software Rising

eesel AI

$299/month 2–500 people

AI teammate that answers support tickets inside your help desk

Key features

  • Knowledge-grounded answers
  • Human handoff
  • Multi-channel deployment
  • Help desk integration

Project management Category leader

monday.com

Free plan· $9/seat/mo 2–500+ people

Work management platform with boards, timelines, automations and AI

Key features

  • Gantt / timeline
  • Task dependencies
  • Board (Kanban) view
  • Project templates
  • Custom fields